Clearing your Google Chrome browser cache can help resolve common website and application issues on your district MacBook.
Chrome temporarily stores website files, images, and other information to help websites load faster. Occasionally, this information becomes outdated and may cause websites or applications to behave unexpectedly.
Clearing your cache may help when a website is not displaying correctly, changes are not appearing, or a district application is experiencing loading issues.
1. How to Clear Your Google Chrome Cache
- Open Google Chrome on your MacBook.
- Click the three-dot menu in the upper-right corner of Chrome.
- Select Settings.
- Click Privacy and security in the left navigation menu.
- Select Delete browsing data (or Clear browsing data, depending on your Chrome version).
- Select the time range for the information you want to clear.
- Make sure Cached images and files is selected.
- Uncheck other options unless you specifically intend to remove that information.
- Click Delete data (or Clear data).
- Close and reopen Chrome, then try accessing the website or application again.
For routine cache troubleshooting, select only Cached images and files. Clearing cookies, site data, saved passwords, or other browsing information may sign you out of websites or remove information you want to keep.
2. Follow the Step-by-Step Visual Guide
PBSD also provides a visual walkthrough demonstrating how to clear the Google Chrome browser cache.
Follow the illustrated instructions for clearing cached browser files on your MacBook.
View Step-by-Step Scribe Guide →3. After Clearing Your Cache
Once the cache has been cleared:
- Close and reopen Google Chrome.
- Return to the website or district application that was experiencing issues.
- Check whether the website loads and functions correctly.
- If the issue continues, contact PBSD Technology Support.
4. Common Questions
Will Clearing My Cache Delete My Google Account?
No. Clearing cached images and files does not delete your district Google account.
Will Clearing My Cache Delete My Bookmarks?
No. Clearing cached images and files does not remove your Chrome bookmarks.
Will I Need to Sign In Again?
Clearing only cached images and files generally does not sign you out of websites. However, clearing cookies or site data may require you to sign in again.
What If the Website Still Does Not Work?
If clearing your browser cache does not resolve the problem, contact Technology Support. Include the name of the website or application and a description of the issue.
5. Need Help?
If you need assistance clearing your Chrome cache or troubleshooting a district website or application, contact the Technology Department.
Please include your building, the website or application affected, and a brief description of the issue.
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