When working from home or preparing for a Flexible Instruction Day (FID), it is important to make sure your district-issued MacBook is ready for use.
The Plum Borough School District Technology Department has provided a guide to help staff prepare their MacBooks and maintain reliable performance while working remotely.
Before a Flexible Instruction Day or working from home, review the Technology Department's MacBook health instructions.
View MacBook Health Instructions →
This link opens the PBSD Technology Department's instructional guide in Scribe.
Before Working from Home
We recommend completing these basic checks before leaving school with your MacBook:
- Review the MacBook Health Guide: Follow the instructions provided by PBSD Technology.
- Check your MacBook: Make sure the device turns on and you can sign in.
- Bring your charger: Take your district-issued charging equipment home.
- Confirm access: Verify that you can access the district applications and resources needed for your work.
- Save your work: Ensure important documents are saved in their appropriate district-approved locations.
Connecting from Home
When working remotely, connect your MacBook to a reliable home internet connection.
- Turn on your MacBook and sign in.
- Click the Wi-Fi icon in the menu bar or open Wi-Fi in System Settings.
- Select your home wireless network.
- Enter your home Wi-Fi password if prompted.
- Open a browser and confirm that your internet connection is working.
Do not remove district management software, change security settings, or install unauthorized applications.
Do not manually upgrade macOS unless instructed by the PBSD Technology Department.
Tips for Reliable Performance
- Restart your MacBook if applications become unresponsive.
- Close applications and browser tabs you are not using.
- Keep your MacBook connected to power during extended work sessions.
- Use district-approved applications and services.
- Follow the MacBook Health Guide for additional Technology Department instructions.
Having Trouble Working from Home?
If you experience problems with your MacBook while working remotely, first determine whether the issue involves your internet connection, your MacBook, or a specific district application.
Contact Technology Support if:
- Your MacBook will not start or you cannot sign in.
- You cannot access a required district application.
- Your MacBook displays an error message.
- District-managed software is not functioning as expected.
- You have completed the recommended troubleshooting steps and still need assistance.
For assistance with your district-issued MacBook, contact techsupport@pbsd.net .
Please include your school or building, MacBook asset tag (if available), a description of the issue, and any error messages.
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