Plum Borough School District (PBSD) provides students with district accounts to access Chromebooks, educational applications, and other approved technology resources.
This guide explains where to find student account information and how to request assistance with password or sign-in issues.
Student password requirements may vary by grade level and account status. If you are unsure which password to use, contact your school or PBSD Technology Support for assistance.
1. How to Find Your Student ID
Your Student ID may be needed when requesting account assistance or accessing certain district resources.
Families and students can follow the PBSD guide below to locate their Student ID in Sapphire.
Step-by-step instructions for families and students.
View Student ID Instructions →2. Having Trouble Signing In?
If you are unable to access your student account, try the following:
- Confirm that you are using the correct district account.
- Check for typing errors, including capitalization and extra spaces.
- Confirm that you are signing in to the correct district application or service.
- If you are unsure of your password, request assistance rather than repeatedly guessing.
- Contact PBSD Technology Support if the issue continues.
3. Requesting Password Assistance
When contacting Technology Support, please provide:
- Student name
- Grade level
- School
- Student ID, if available
- A brief description of the sign-in issue
- The application or device affected
Never include your current password in a Technology Support ticket or email. Do not share your password with other students or unauthorized individuals.
4. Need Help?
For assistance with student passwords, Chromebooks, or district account access, contact:
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