Password Reset – Staff: Registration & Password Reset

Modified on Sat, 24 Oct at 1:56 PM

Staff Password Reset – Registration & Password Reset

Plum Borough School District staff can use the self-service password reset portal to reset their district password. To use the portal, you must first complete a one-time registration.

Start here: If you have not previously registered for the password reset portal, complete Step 1 before attempting to reset your password.

Step 1: Register for the Password Reset Portal

Registration is a one-time process that prepares your account for future password resets.

  1. Open the Password Reset Portal Registration Guide.
  2. Follow the guide to register using your district work email address and current district password.
  3. Complete the required security questions as instructed.
  4. Finish the registration process.
Important: Registration requires access to your current password. If you have forgotten your password and have not registered, contact Technology Support for assistance.

Step 2: Reset Your District Password

Once you have registered, you can use the self-service password reset portal when you need to reset your district password.

  1. Open the PBSD Password Reset Portal.
  2. Follow the on-screen password reset instructions.
  3. Complete the required identity verification using the security information established during registration.
  4. Enter and confirm your new password, following the portal's password requirements.
  5. Complete the process and sign in with your new password.

Common Questions

Do I need to register every time?

No. Registration is normally completed once. After registration, you can use the portal for future password resets.

What if I forgot my password before registering?

Contact PBSD Technology Support for assistance recovering access to your account.

What if I cannot complete the verification questions?

Contact Technology Support. Do not repeatedly guess answers if you are unable to verify your identity.

Need Additional Help?

If you cannot register, reset your password, or access your district account, contact techsupport@pbsd.net.

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article