If your Chromebook won't turn on, please follow the steps below.
Hold the refresh button and power button at the same time for 10 seconds.
After this, hold down the power button to see if it turns on.
If this does not work the first time, plug the charger in and repeat the steps above.
To see a video on the steps described above, go here. If this does not work, please respond to this ticket and someone will reach out to you as soon as they are able.
Thank you,
PBSD Tech Team
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