Overview
ProSoft is accessed by authorized PBSD staff through the ProSoft RD Web Client. Staff should follow the district's ProSoft access instructions to sign in and complete any required identity verification.
Audience
- Authorized PBSD Staff
How to Access
PBSD staff should follow the step-by-step guide below to access the ProSoft RD Web Client: ProSoft – How to Access the ProSoft RD Web Client
Browser Information: Windows users should use Microsoft Edge when accessing the ProSoft RD Web Client.
Authentication
During the ProSoft login process, you may be required to verify your identity using the authentication method presented to you.
Complete the authentication prompts before continuing into the ProSoft RD Web Client.
Important: Identity verification is an important part of securely accessing ProSoft. Complete all authentication prompts presented during the login process.
Step-by-Step Instructions
For complete login instructions, including screenshots and guidance for navigating the ProSoft RD Web Client, use the following resource: View the ProSoft RD Web Client Step-by-Step Guide
Tip: Keep the step-by-step guide open while signing in to ProSoft for the first time so you can reference the screenshots and instructions throughout the process.
Common Issues
Unable to Access ProSoft
- Windows users should verify that they are using Microsoft Edge.
- Review the ProSoft RD Web Client step-by-step guide.
- Complete any authentication or identity verification prompts presented during login.
- If you are still unable to access ProSoft, contact Technology Support.
Authentication Issue
- Verify that you are following the authentication prompts displayed during login.
- Review the step-by-step ProSoft guide for the expected login process.
- If authentication cannot be completed, contact Technology Support.
Need Help?
If you are unable to access the ProSoft RD Web Client or experience an authentication issue, contact PBSD Technology Support at techsupport@pbsd.net .
Related Resources
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