Plum Borough School District uses text message notifications to help communicate important district information to families.
This guide explains where to find the district's instructions for receiving text notifications and managing your opt-in or opt-out preferences.
Families with contact information registered through the district's Sapphire Community Web Portal may automatically receive supported district text message communications, depending on their notification eligibility and preferences.
1. Receiving District Text Messages
PBSD uses family contact information maintained through Sapphire to support district communications.
According to the district's notification guidance, families registered through Sapphire are generally enrolled to receive supported outgoing text communications by default.
Whether messages are received may depend on the contact information, notification settings, and availability of the text messaging service.
Review information about district communications and notification registration.
View PBSD Notification Information →2. How to Opt In or Opt Out of Text Notifications
Families who wish to change their district text message preferences should follow the official PBSD opt-in and opt-out instructions.
Visit the district's dedicated text notification resource for instructions on opting in or out of district text messages.
View Text Message Opt-In/Opt-Out Instructions →Review the district's official instructions carefully. Opting out of text messages may affect your ability to receive district communications through SMS.
3. Verify Your Phone Number in Sapphire
If you are not receiving expected district text messages, review the contact information associated with your student in Sapphire.
- Visit the Sapphire Community Web Portal.
- Sign in with your family account.
- Review the phone numbers associated with your student.
- Confirm that your contact information is accurate.
- If you cannot make a necessary correction, contact your student's school office.
- Review the district's text notification instructions for additional information.
Access Sapphire to review available student and family contact information.
Open Sapphire Community Web Portal →4. Frequently Asked Questions
Do I Need to Sign Up Separately for Text Messages?
The district's existing guidance indicates that families registered through Sapphire may automatically receive supported district text communications.
Review the official notification instructions for any additional enrollment requirements.
How Do I Stop Receiving District Text Messages?
Follow the opt-out instructions provided on the PBSD Text Notification page.
How Do I Start Receiving Text Messages Again?
Visit the same text notification resource for available opt-in instructions.
What If My Phone Number Has Changed?
Review your contact information in Sapphire and contact your student's school office if an update is needed.
What If I Am Not Receiving Text Notifications?
Confirm that your phone number is accurate in Sapphire and review your opt-in or opt-out status using the district's notification instructions.
5. Need Assistance?
Contact information: For questions about phone numbers associated with your student, contact your student's school office.
Technical assistance: For technical problems accessing district notification resources, contact PBSD Technology Support.
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