Sapphire Community Web Portal – Account Registration & Password Help

Modified on Sat, 24 Oct at 6:40 PM

Plum Borough School District encourages all families to create a Sapphire Community Web Portal account.

The Community Web Portal provides families with access to important student information, including available grades, classes, and other school-related resources.

Access the Sapphire Community Web Portal

Use the district's Sapphire portal to sign in or begin setting up your account.

 Open Sapphire Community Web Portal → 

1. Important: Student Registration vs. Community Web Portal

These Are Separate Accounts

If you previously created an Online Student Registration account to register your student with the district, that account is not the same as a Sapphire Community Web Portal account.

You will still need to create a Community Web Portal account to access the student information available through that portal.

2. How to Create Your Sapphire Account

If you do not already have a Sapphire Community Web Portal account, follow the district's registration guide.

  1. Open the district's Sapphire account registration instructions.
  2. Follow the steps provided to create your Community Web Portal account.
  3. Complete any required registration or verification steps described in the guide.
  4. Return to the Sapphire Community Web Portal to sign in when your account is ready.
Sapphire Account Registration Instructions

Follow the district's guide for creating a Sapphire Community Web Portal account.

 View Account Registration Guide → 

3. Forgot Your Sapphire Password?

If you have forgotten the password for your Sapphire Community Web Portal account, use the password recovery option on the login screen.

  1. Open the  Sapphire Community Web Portal .
  2. Navigate to the account login screen.
  3. Select Forgot your password?.
  4. Follow the instructions provided by Sapphire to recover access to your account.
Example: Forgot Your Password Link

The screenshot below shows the password recovery option on the Sapphire login screen.

Sapphire Community Web Portal login screen showing the Forgot your password option

4. What Can Families Access?

Once your account is available, you can use the Sapphire Community Web Portal to review supported student information and resources.

  • Student grades and classes
  • Available student report cards
  • Student information and school resources
  • District-provided student forms, when available

5. Need Assistance?

PBSD Technology Support

If you experience technical difficulties accessing the Sapphire Community Web Portal or using its login features, contact PBSD Technology Support.

 techsupport@pbsd.net 

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